It packs everything you need for a successful collaboration with your staff including IP Phone integration, Softphone, Messaging, Conferencing, CRM access, Faxing, File transfer functionality and much more.
All gloCOM features are neatly packaged within a single elegant desktop application interface with great user experience available on all major desktop platforms.
gloCOM is offered in Office, Business, Agent and Supervisor Editions, each supporting specific features maximizing efficiency and productivity.
gloCOM integrates with Salesforce, ZOHO, MS Dynamics, SugarCRM, Zendesk, Bullhorn, vTiger, Pipedrive, and SuiteCRM using their REST or SOAP API. Proprietary CRMs can be integrated with gloCOM as well using our CRM SDK. This feature provides access to CRM accounts, contacts, and leads, Caller ID detection, support for uploading Call logs and Recordings, and more.
gloCOM enables Start-Ups and SMBs to use the corporate class phone system tailored to their needs and budget.
Business Edition brings more power, flexibility, and efficiency for small and medium-sized businesses and large corporate clients.
gloCOM Contact Center Agent edition is dedicated to improve the Contact Center Agents day-to-day efficiency and productivity.
Contact Center Supervisor edition is designed to enable Contact Center Supervisors to keep up with agents pace and increase their efficiency.
