ML Communications
Website: https://mlcommunications.co.za
Effective date: 4 January 2015
Last updated: 4 November 2026
1. Introduction
Welcome to the ML Communications website.
These Website Terms and Conditions govern access to and use of the website at https://mlcommunications.co.za (“the Website”), operated by ML Communications (“ML Communications”, “ML”, “we”, “us” or “our”).
By accessing or using this Website, you agree to these Terms and Conditions. If you do not agree, please discontinue use of the Website.
These Terms apply to use of the Website only. They do not replace or amend any quotation, customer order form, service schedule, service-level agreement, master services agreement or other written agreement entered into between ML Communications and a customer.
2. Purpose of the Website
The Website provides general information about ML Communications, its products, services and business activities.
Visitors may use the Website to learn about services and obtain information about possible solutions. Information on the Website is provided for general information purposes and does not, by itself, constitute a binding offer, quotation, commitment to supply or confirmation that a particular service is available at a particular location.
Service availability may depend on network coverage, infrastructure, technical feasibility, third-party providers, site conditions and other factors.
3. Quotations and service agreements
Any prices, packages, descriptions or service information displayed on the Website are indicative unless expressly stated otherwise.
Prices and service availability may change and may be subject to technical assessment, eligibility, location, installation requirements, contract duration, third-party charges and other conditions.
A request for information or a quotation does not, by itself, create a customer relationship or service contract.
A binding service arrangement will arise only when the relevant commercial and contractual requirements have been completed and accepted by the parties, as set out in the applicable written quotation, Order Form, service schedule or agreement.
Where a signed customer agreement or Order Form exists, that document and its applicable contractual terms will govern the relevant services. In the event of a conflict between these Website Terms and a specific signed customer agreement, the signed customer agreement will take precedence in relation to those services.
4. Website information and accuracy
We take reasonable care to ensure that information published on the Website is accurate and up to date. However, service descriptions, prices, availability, technical specifications and other information may change.
We do not guarantee that all Website content will always be complete, current, error-free or suitable for every user’s particular requirements.
Visitors should contact ML Communications to confirm current service availability, specifications, pricing and contractual conditions before making business decisions based on Website information.
Nothing in this section excludes any right or remedy that cannot lawfully be excluded under applicable South African law.
5. Acceptable use
You agree to use the Website lawfully and responsibly.
You must not:
- Use the Website for any unlawful, fraudulent or malicious purpose.
- Attempt to gain unauthorised access to the Website, its hosting environment, systems or data.
- Interfere with the operation, security or availability of the Website.
- Introduce malicious code, viruses or other harmful material.
- Use automated tools to extract, copy or collect Website content in a manner that disrupts the Website or infringes applicable rights.
- Impersonate another person or misrepresent your identity or affiliation.
- Use Website content in a way that infringes intellectual property, privacy or other legal rights.
We may take reasonable steps to protect the Website and investigate suspected misuse.
6. Intellectual property
Unless otherwise indicated, the Website and its content, including text, graphics, logos, photographs, designs, layouts and other material, are owned by or licensed to ML Communications.
You may view and print reasonable portions of the Website for your own lawful, informational and non-commercial use.
You may not reproduce, republish, distribute, modify, commercially exploit or otherwise use Website content without our prior written permission, except where permitted by applicable law.
All third-party names, logos and trademarks remain the property of their respective owners. Their appearance on the Website does not necessarily imply endorsement or affiliation.
7. Third-party websites and services
The Website may contain links to third-party websites, platforms or service providers.
These links are provided for convenience or additional information. ML Communications does not control third-party websites and is not responsible for their content, availability, security, privacy practices or terms of use.
Accessing a third-party website is at your own discretion. You should review the relevant third party’s terms and privacy policy.
8. Website availability and security
We aim to keep the Website accessible and functioning properly. However, we do not guarantee uninterrupted or error-free availability.
The Website may occasionally be unavailable because of maintenance, upgrades, hosting issues, network interruptions, security measures or circumstances beyond our reasonable control.
We may update, suspend or discontinue parts of the Website where reasonably necessary.
9. Limitation of liability
To the extent permitted by applicable law, ML Communications will not be liable for indirect, incidental or consequential loss arising solely from the use of, or inability to use, the Website or reliance on general Website information.
This provision does not exclude or restrict liability where such exclusion or restriction is prohibited by law, including liability arising from fraud, wilful misconduct or any right or remedy that cannot lawfully be limited.
Nothing in these Terms limits any applicable statutory consumer rights.
10. Privacy and personal information
ML Communications processes personal information in accordance with applicable South African data protection legislation, including the Protection of Personal Information Act 4 of 2013 (“POPIA”).
Information about how personal information is collected, used, stored and protected is set out in our Privacy Policy.
The Website also uses Google Analytics 4 for website measurement and analysis. Further information about cookies and similar technologies is provided in our Cookie Policy.
Please read these policies together with these Terms.
11. Changes to these Terms
We may amend these Terms from time to time to reflect changes to the Website, our business practices or applicable law.
The updated version will be published on this Website with a revised “Last updated” date.
Changes will apply from the date stated in the updated version, subject to applicable law. Changes to these Website Terms do not automatically amend a separate signed customer agreement.
12. Governing law
These Terms are governed by the laws of the Republic of South Africa.
Any dispute concerning the use of this Website will be subject to the jurisdiction of the competent courts of the Republic of South Africa, subject to any mandatory legal provisions that apply.
13. Contact
For questions about these Terms, please use the contact details published on the ML Communications Website:
https://mlcommunications.co.za
These Website Terms govern use of the Website. They are not a substitute for the contractual terms governing the telecommunications, connectivity, IT or other services supplied by ML Communications.